Return Policy

We want you to love your purchase! If you’re not completely satisfied, we’re here to assist you in the return process.

Return Window

Returns are accepted within 14 days of receiving your order. After this period, we’re unable to process returns or exchanges.

Return Conditions

If you’re not fully satisfied with your purchase, we aim to make the return process as easy as possible.

📌 Return Policy:

• Returns are accepted within 14 days of delivery.

• Items must be unworn, unwashed, and in their original condition with tags still attached.

• Final sale items cannot be returned or exchanged.

📩 To initiate a return, please contact us at: returns.dazine@gmail.com

📅 Processing time: Returns will be processed within up to 7 business days after we receive the returned item.

How to Request a Return

1. Send an email to returns.dazine@gmail.com with the subject line: “Return Request – [Order Number].”

2. Include the reason for the return and attach photos if necessary.

3. Once your return request is approved, you will receive detailed return instructions.

4. Customers are responsible for return shipping costs.

Refunds

Once we receive and approve your return, a store credit or refund will be issued, depending on the circumstances.

Refunds may take up to 10 business days to process.

Exchanges

If you need a different size or product, please follow the return process and place a new order using your store credit or refund.